DADI Telecom adheres to the foremost quality policy that "Quality is the fundamental business survival” and the company strictly implements the ISO9001 Quality Management System Standard from the product design, supplier management, product manufacturing, product testing to after-sale services.
DADI Telecom has a sound service system of the product technology, and not only provides the customers with the communication test equipment of high quality and high reliability, but also with high-quality after-sale service. The important work of the company’s after-sale services is the operation and maintenance of the customer's equipment and the manager training. The company prepares a complete set of training programmer for customers and can carry out the training depending on the customers’ needs.
DADI Telecom regards the after-sale service as the important means of providing the customers with value-added services and improving the company competitiveness, therefore, the company has a professional and bridle-wise after-sale team, which is made up of the professional technicians, to satisfy the users’ requirements of the product technical services.
Thank you for using DADI’s products and you will enjoy the following excellent services provided by our company:
· The company's products have a 12-month warranty free of charge (the failures in normal use) from the date of shipment and a lifetime maintenance service.
· Our company has the flexible ways to provide the technical support: through the hotline, E-MAIL, etc., and can also provide on-site service to customers.
· The company has set up a Business Centre in Beijing Zhongguancun to provide the users with convenient, fast support and services.
· Ensure that the customers’ network system is running continuously, stably and efficiently. The ultimate goal of our service is to continuously provide the higher quality products and better services.